🏠 General FAQs

1. How do I know it’s time to replace my windows or siding?
You might notice drafts, fogging between glass panes, higher energy bills, peeling paint, or visible warping or cracking in the siding. These are all signs it’s time to upgrade.

2. How long does a typical window or siding replacement take?
Most standard window projects take 1–3 days depending on the number of windows. Full siding replacement can take 5–10 days, weather permitting.

3. Do I need to be home during installation?
It’s best if you’re available at least for the start and finish of the job to review details and inspect the work, but you don’t have to be home the entire time.

💰 Pricing & Estimates

4. How much does it cost to replace windows or siding?
Costs vary depending on size, materials, and style. On average, homeowners spend between $800–$1,500 per window installed, and $12,000–$25,000 for siding, depending on the home’s size and product line.

5. Do you offer free estimates?
Yes — we offer no-obligation, in-home consultations and provide a detailed written quote the same day.

6. Are there financing options available?
Absolutely. We partner with trusted lenders to offer affordable monthly payment plans for qualified homeowners.

⚙️ Products & Options

7. What brands or materials do you carry?
We proudly offer products from ProVia, Andersen, and James Hardie, known for their superior energy efficiency and warranties.

8. What’s the difference between vinyl, composite, and fiberglass windows?
Vinyl is cost-effective and low-maintenance, composite is stronger and more durable, and fiberglass offers the best insulation and longest lifespan.

9. What siding material lasts the longest?
James Hardie fiber cement siding typically lasts 30–50 years with proper maintenance — one of the most durable options available.

🌡️ Energy Efficiency

10. How much will new windows or siding reduce my energy bills?
Homeowners often see a 15–25% reduction in heating and cooling costs after replacing old windows and siding with energy-efficient models.

11. Are your windows Energy Star® certified?
Yes, all of our window lines meet or exceed Energy Star® efficiency standards for the Midwest climate zone.

🧰 Installation & Warranty

12. Who handles the installation?
We partner with licensed, insured professional installers who specialize in the specific brands we sell — ensuring top-quality results.

13. What kind of warranty do you provide?
Our windows and siding come with manufacturer warranties (often lifetime or transferable) plus a Phoenix workmanship warranty for added peace of mind.

14. What happens if something goes wrong after installation?
Just call us — we’ll schedule a service visit and coordinate any warranty claims or repairs quickly and hassle-free.

📅 Process & Preparation

15. What’s the process from estimate to completion?

1. Free consultation & quote

2. Product selection & measurement

3. Detailed proposal & scheduling

4. Professional installation

5. Final inspection & cleanup

16. How far out are you booking?
Most projects are scheduled within 6-8 weeks after contract approval, depending on product lead times.

17. How do I prepare my home for installation?
Clear furniture near windows or siding walls, remove window treatments, and ensure our crew has easy access to the work areas.

💬 Company Trust

18. Are you licensed and insured?
Yes, Phoenix Windows, Doors & Siding is fully licensed, insured, and compliant with Illinois state and local regulations.

19. Why should I choose Phoenix over other companies?
We advertise direct to consumer, which allows us to keep our costs low and affordable. We also combine premium brands, expert installation, and honest, transparent pricing — no high-pressure sales tactics, ever.